Terms and conditions of business S TRADE LTD
Note: Certain goods shipped from the European Union may be subject to customs duties
This website is owned and maintained by S TRADE LTD, a UK based company with the following address information:
S TRADE LTD
Address: 71 SUTTON HALL ROAD
Post code: TW5OPX, London
email: sklep@strade.com.pl
Office:
S TRADE LTD
International House
24 Holborn Viaduct
EC1A 2BN, London
Great Britain
Salon Wystawowy,Biuro,Magazyn,Serwis (Office,Warehouse,Service):
S Trade LTD SP. z o.o. Oddział w Polsce
Pysząca 21 56-120 Brzeg Dolny Poland
email:sklep@strade.com.pl
NIP 1010009121, REGON 383929495
email: sklep@strade.com.pl
The company operates since 2014
TERMS AND CONDITIONS
Application and entire agreement
These Terms and Conditions will apply to the purchase of the goods detailed in our quotation (Goods) by the buyer (you) from S TRADE LTD a company registered in England and Wales whose registered office is at 71 Sutton Hall Road, TW5OPX, London (we or us).
These Terms and Conditions will be deemed to have been accepted by you when you accept them or the quotation or from the date of any delivery of the Goods (whichever happens earlier) and will constitute the entire agreement between us and you.
These Terms and Conditions and the quotation (together, the Contract) apply to the purchase and sale of any Goods between us and you, to the exclusion of any other terms that you try to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
Interpretation
A "business day" means any day other than a Saturday, Sunday or bank holiday.
The headings in these Terms and Conditions are for convenience only and will not affect their interpretation.
Words imparting the singular number include the plural and vice-versa.
Goods
The description of the Goods is set out in our sales documentation and/or product information page on our website, unless expressly changed in our quotation. In accepting the quotation you acknowledge that you have not relied upon any statement, promise or other representations about the Goods by us.
Descriptions of the Goods set out in our sales documentation are intended as a guide only.
We can make any changes to the specification of the Goods which are required to conform to any applicable safety or other statutory or regulatory requirements.
Price
The price (Price) of the Goods is set out in our quotation current at the date of your order or such other price as we may agree in writing.
You may be entitled to discounts. Any and all discounts will be at our discretion.
The Price is inclusive of fees for packaging and preparation for dispatch, however they do not include transportation / delivery fees.
The Price is inclusive of any applicable VAT and other taxes or levies which are imposed or charged by any competent authority.
Cancellation and alteration
Details of the Goods as described in the clause above (Goods) and set out in our sales documentation are subject to alteration without notice and are not a contractual offer to sell the Goods which is capable of acceptance.
Either of us can cancel the order for any reason prior to your acceptance (or rejection) of the quotation.
Payment
We will invoice you for the Price either on or at any time after delivery of the Goods; or where the Goods are to be collected by you or where you wrongfully do not take delivery of the Goods, at any time after we have notified you that the Goods are ready for collection or we have tried to deliver them.
You must pay the Price within the date of our invoice or otherwise according to any credit terms agreed between us.
You must make payment even if delivery has not have taken place and / or that the title in the Goods has not passed to you.
If you do not pay within the period set out above, we will suspend any further deliveries to you and without limiting any of our other rights or remedies for statutory interest, charge you interest on the amount outstanding until you pay in full.
Time for payment will be of the essence of the Contract between us and you.
All payments must be made in British Pounds, Polish Zloty or Euro unless otherwise agreed in writing between us.
Both parties must pay all amounts due under these Terms and Conditions in full without any deduction or withholding except as required by law and neither party is entitled to assert any credit, set-off or counterclaim against the other in order to justify withholding payment of any such amount in whole or in part.
Delivery
We will arrange for the delivery of the Goods to the address specified in the quotation, or your order or to another location we agree in writing.
If you do not specify a delivery address or if we both agree, you must collect the Goods from our premises.
If you do not take delivery of the Goods we may, at our discretion and without prejudice to any other rights: store or arrange for the storage of the Goods and will charge you for all associated costs and expenses including, but not limited to, transportation, storage and insurance; and / or make arrangements for the redelivery of the Goods and will charge you for the costs of such redelivery; and/or after 10 business days, resell or otherwise dispose of part or all of the Goods and charge you for any shortfall below the price of the Goods.
If redelivery is not possible as set out above, you must collect the Goods from our premises and will be notified of this. We can charge you for all associated costs including, but not limited to, storage and insurance.
Any dates quoted for delivery are approximate only, and the time of delivery is not of the essence. We will not be liable for any delay in delivery of the Goods that is caused by a circumstance beyond our control or your failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Goods.
Returns
Guarantee of returns We want you to be satisfied with your purchases in our online store. We fully comply with the Regulations of Consumer Contracts, which give consumers online buyers the right to inspect and test things at home, as in a store. Business customers do not have this right. So if you are not satisfied with your purchase, simply let us know in writing (email is okay) within 14 days of receiving your item, and after receiving your return number, send the item back to us to the UK address we have specified. In the case of returns of Stradexl products, they are collected by our courier. The cost of return is 13% of the total order price for a minimum amount of £ 15.We will send the refund amount to the indicated account within 14 business days after receiving and checking the returned order. As with the return of goods to the store, it is your responsibility to arrange and pay for the return of goods that have been correctly delivered and are not defective.We recommend sending them via the courier service indicated by us. "Made to order" or "bespoke" products are usually described on the website as such. Additionally, anything you specify such as color or size that is not described on the website is considered "made to order". Unfortunately, "made to order" or "made to order" products cannot be canceled or returned. Please note that although most of our products are returnable, for hygiene reasons we are unable to pick up certain items of clothing, such as socks, unless they are returned unused and completely repackaged as received.
You can only return products unused and in their original packaging.
Note: We collect product returns via our own courier. Please do not send back
Inspection and acceptance of Goods
You must inspect the Goods on delivery or collection.
If you identify any damages or shortages, you must inform us in writing within 3 days of delivery, providing details.
Other than by agreement, we will only accept returned Goods if we are satisfied that those Goods are defective and if required, have carried out an inspection.
Subject to your compliance with this clause and/or our agreement, you may return the Goods and we will, as appropriate, repair, or replace, or refund the Goods or part of them.
We will be under no liability or further obligation in relation to the Goods if: if you fail to provide notice as set above; and/or you make any further use of such Goods after giving notice under the clause above relating to damages and shortages; and/or the defect arises because you did not follow our oral or written instructions about the storage, commissioning, installation, use and maintenance of the Goods; and/or the defect arises from normal wear and tear of the Goods; and/or the defect arises from misuse or alteration of the Goods, negligence, wilful damage or any other act by you, your employees or agents or any third parties.
You bear the risk and cost of returning the Goods.
Acceptance of the Goods will be deemed to be upon inspection of them by you and in any event within 1 day after delivery.
Communications
All notices under these Terms and Conditions must be in writing and signed by, or on behalf of, the party giving notice (or a duly authorised officer of that party).
Notices will be deemed to have been duly given: when delivered, if delivered by courier or other messenger (including registered mail) during the normal business hours of the recipient; when sent, if transmitted by fax or email and a successful transmission report or return receipt is generated; on the fifth business day following mailing, if mailed by national ordinary mail; or on the tenth business day following mailing, if mailed by airmail. All notices under these Terms and Conditions must be addressed to the most recent address, email address or fax number notified to the other party.
Circumstances beyond the control of either party
Neither party shall be liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party. Such causes include, but are not limited to: power failure, internet service provider failure, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, governmental action or any other event that is beyond the control of the party in question.
No Waiver
No waiver by us of any breach of these Terms and Conditions by you shall be considered as a waiver of any subsequent breach of the same or any other provision.
Law and jurisdiction
These Terms and Conditions are governed by and interpreted according to English law. All disputes arising under these Terms and Conditions are subject to the exclusive jurisdiction of the English courts.